Shipping Policy
1. Overview
Welcome to Spectrum Tech Services! We are committed to delivering your products and services efficiently and reliably. This Shipping Policy outlines the shipping methods, costs, and delivery times we offer to ensure you have a clear understanding of our shipping practices.
2. Shipping Methods
We use a variety of shipping methods to ensure your orders are delivered promptly. Depending on the nature of the service or product, we may use standard shipping, expedited shipping, or a courier service. Specific shipping options and carriers will be selected based on the delivery location and the nature of the order.
3. Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and destination of your order. You will see the shipping cost clearly displayed during checkout before you complete your purchase. For certain products or services, we may offer free shipping promotions which will be applied at checkout.
4. Delivery Times
Delivery times vary based on the shipping method chosen and the destination. Standard shipping typically takes 5-7 business days, while expedited shipping options are available for faster delivery. For services requiring installation or on-site support, we will coordinate with you to schedule a convenient time.
5. Order Processing
Orders are processed within 1-2 business days. Please note that processing times may vary during peak periods or holidays. Once your order has been processed, you will receive a confirmation email with tracking information if applicable.
6. International Shipping
Currently, we offer shipping only within [Country] for most products and services. If you are located outside our standard shipping area and require international shipping, please contact us directly to discuss your needs and available options.
7. Shipping Issues
If you encounter any issues with your shipment, such as delays or damaged goods, please contact our customer support team immediately. We are here to assist you and resolve any problems to ensure your satisfaction.
8. Contact Us
For any questions or concerns regarding our shipping policy, please reach out to our customer support team:
- Email: support@spectrumtechservices.com
- Phone: +1 (608) 446-1000
Thank you for choosing Spectrum Tech Services!