Bring Your Own Device Instructions
Easily bring your devices to Spectrum Mobile and retain your current phone number by following these simple steps.
Device Compatibility
Find your device’s IMEI number in your settings, then click the link below to check if it’s compatible with our network.
Check compatibility
Update + Backup
Make sure your system software is up to date and back up your personal data.
How to backup your device
SIM Card + Data Plan
Add a SIM Card Kit to your cart or select eSIM activation and choose your mobile data plan (or complete this step at a Spectrum Mobile store).
How to activate eSIM
Unlock + Activate
Contact your current mobile provider to unlock your device. Follow the instructions in the SIM Card Kit to activate your device, transfer your phone number, and install the SIM card. For eSIM-enabled devices, visit our online portal.
How to transfer phone number
Switch to Spectrum Mobile
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BYOD stands for Bring Your Own Device. The Spectrum Mobile BYOD program lets you keep your current device when switching to Spectrum Mobile, helping you save money by not needing to purchase a new phone.
If your current phone is unlocked and compatible with Spectrum Mobile’s network, you can switch your service to a Spectrum Mobile plan. Check compatibility on our BYOD Check Compatibility page.
Spectrum Mobile supports many devices, including those from Apple, Samsung, and Google. LG phones previously purchased from Spectrum Mobile are also compatible.
Yes, you can save money by bringing your own phone to Spectrum Mobile as you don’t need to buy a new device.
Yes, you can keep your phone number when switching to Spectrum Mobile. Make sure not to cancel your current service until your number has been successfully transferred. You’ll need your account information and a transfer PIN from your previous carrier.
Many carriers offer BYOD plans. Spectrum Mobile’s best deal is our Unlimited data plan at $29.99/month, with the second line free for 12 months. We also offer a By the Gig plan starting at $19.99/month for 1 GB, with additional GBs at $5 each. Our plans include unlimited talk and text, free nationwide 5G, no contracts, no added taxes, no extra fees, and the flexibility to mix and match plans.
Yes, Spectrum Mobile supports cellular-enabled tablets. Choose a data plan, and we’ll send you a free SIM card.
Yes, your device must be unlocked by your current carrier to be used on the Spectrum Mobile network.
After unlocking your device, order a Spectrum Mobile SIM Card Kit and follow the instructions to activate your device.
Yes, you’ll receive a new SIM card when you switch to Spectrum Mobile. eSIM-capable devices can use one physical SIM card and one eSIM or two eSIMs simultaneously.
Currently, Spectrum Mobile supports eSIM devices like the iPhone 12 and 13 series, with plans to support more manufacturers.
IMEI stands for International Mobile Equipment Identity, a unique 15-digit number that identifies GSM devices. CDMA devices have an MEID number, and dual-SIM phones have two IMEI numbers.
To find your IMEI number:
- From your device’s home screen, select “Settings.”
- Select “General.”
- Select “About.”
- Scroll down to find the IMEI, ESN, or MEID number.
For more detailed instructions, visit our IMEI support page.
Terms & Conditions
Phone Balance Reimbursement Eligibility and Redemption Terms: To qualify, you must purchase and activate at least three Spectrum Mobile lines, including one port-in line (“Qualifying Lines”), within 30 days of the order. Reimbursement covers only the remaining device balance of port-in lines, excluding interest and fees, and does not include tablets or wearable devices. Up to $500 credit per port-in line, with a maximum of 5 port-in lines or $2,500 per account. Only one offer per account. Submit the application form and proof of device balance within 30 days of activation. Previous carrier account must be in good standing. Reimbursement is via prepaid card (no cash access, expires in 12 months). Credit eligibility requirements apply. This offer may not be combined with some other offers or discounts. If service on Qualifying Lines is not maintained for 12 months, the entire reimbursement amount will be forfeited and recovered.
Promotional Offer Details
The Virtual Card is issued by Pathward®, N.A., Member FDIC, under a Visa U.S.A. Inc. license. This optional offer is not a product or service of Pathward, nor does Pathward endorse it. The Virtual Card can be used online, by phone, or in-store with a digital wallet where Visa debit cards are accepted in the U.S. and D.C. NO CASH OR ATM ACCESS. Terms and conditions apply. See the Virtual Card Agreement for details.
Mobile Offer Details
This limited-time offer is subject to change and applies to qualified residential customers with no outstanding obligations to Spectrum. Mobile devices are excluded from the offer. Standard rates apply after the promotional period or if qualifying services are not maintained. Both lines must be ordered at the same time. Additional lines are available at the standard rate. Tablets are not eligible for promotion. For Spectrum Mobile, speeds are reduced after 30 GB (Unlimited) and 50 GB (Unlimited Plus) of usage per line. Services are subject to all applicable terms and conditions and may change. Not available in all areas. A per-line activation fee, Spectrum Internet, and Auto Pay are required. Restrictions apply.
By the Gig Offer Details
This limited-time offer is subject to change and applies to qualified residential customers with no outstanding obligations to Spectrum. Mobile devices are excluded from the offer. By the Gig: $19.99 advanced monthly charge per GB for each line of service. An additional $5 is automatically applied for each exceeded GB. After 5 GB per line, speeds will be reduced for the remainder of the billing cycle. Services are subject to all applicable terms and conditions and may change. Not available in all areas. A per-line activation fee, Spectrum Internet, and Auto Pay are required. Restrictions apply.
Restrictions Apply
Access to 5G requires a 5G-compatible phone and 5G service. Not all 5G-capable phones are compatible with all 5G services. Speeds may vary. Visit spectrum.com/mobile/5g for details.
Terms & Conditions
Valid for select devices compatible with Spectrum Mobile. Devices must be unlocked prior to activation. Confirm device compatibility at spectrum.com/mobile/byod.
